How to raise a problem, and what happens next.
Expressewa is committed to providing secure and transparent money transfer services while meeting applicable Australian regulatory requirements.
Expressewa operates through Express Hub Services Pty Ltd, an AUSTRAC-registered remittance provider. Remittance providers in Australia must be registered with AUSTRAC before providing remittance services.
We verify customer information as part of our onboarding and compliance process. Additional information may be requested where required.
We maintain processes designed to help prevent money laundering, terrorism financing and other financial crime in accordance with applicable requirements.
Transactions may be reviewed as part of our ongoing compliance and risk-management processes. Additional checks may be required depending on the circumstances.
Customers are responsible for providing accurate and complete information and cooperating with verification requests when required.
We continuously review our compliance processes to help keep our customers, their money and our services secure.
Questions about compliance? Contact our team.